Your interactions with our apps, sites and services create data that is automatically stored by Notary Audio; for example, when you open the Notary Audio app, listen to a title, download a title, search our catalogue, leave a review or contact us for help. We also use your contact details, content preferences and shopping history to improve your experience and to invent new ways to make things even better for you in the future.
Examples of Information Collected
search for products or services;
place an order through Notary Audio Services;
download, stream, view, or use content on a device, or through a service or application; download or use an application on a device;
provide information in your account.
communicate with us by phone, e-mail, or otherwise;
complete a questionnaire, a support ticket, or a contest entry form;
upload images, videos or other files to Notary Audio Services;
compile.
participate in community features, like providing reviews and ratings; or
employ Product Availability Alerts, such as Pre-Order Notifications.
As a result of those actions, you might supply us with such information as: your name, address and phone number; IP address; payment information; your age; your location information; your experience; content of reviews and e-mails to us; device log files and configurations.
the Internet protocol (IP) address used to connect your computer or other device to the Internet;
login, e-mail address, and password;
computer, device, and connection information such as device application or browser type and version, browser plug-in types and versions, operating system, or time zone setting;
the location of your device or computer;
content interaction information, such as content downloads, streams, playback details, listening behavior like start and stop points, listening duration, reading behavior on your devices and apps and network details for streaming and download quality, including information about your internet service provider;
Device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;
Notary Audio Service metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application);
purchase and content use history, which we sometimes aggregate with similar information from other customers to create features such as Best Sellers;
the full Uniform Resource Locators (URL) clickstream to, through, and from our website (including date and time); cookie number; products and/or content you viewed or searched for, page response times, download errors, page interaction information (such as scrolling, clicks, and mouse-overs); and
phone numbers used to call our customer service number.
We may also use device identifiers, cookies, and other technologies on devices, applications and our web pages to collect browsing, usage or other technical information for fraud prevention purposes.
account information, purchase or redemption information, screens-view and clicks information, or other information about your interactions with businesses with which we operate co-branded offerings, who assist us in our targeted marketing, or for which we provide technical, fulfillment, advertising, or other services;
information about your interactions with products and services offered by our ultimate parent company INNOgenius LLC and its subsidiaries;
search results and links, including paid listings; and
We collect your information for a number of reasons: as part of our agreement with you (so that you get recommendations that are relevant); to fulfill our other obligations (we need to know where you are so that we can only sell you content we have the right to distribute in your territory); to help us fix errors and improve the Notary Audio service (including our app and sites); and in some cases because we’re required to do so by law.
We process your personal information to operate, provide, and improve the Notary Audio Services that we offer to our customers. These purposes include:
Data helps us to personalize and continually improve the Notary Audio experience. Here's all the ways we use it:
We use your personal information (like name and billing address) to handle your orders and payments, deliver your content and provide you with the right content .
Your personal information enables us to analyze our performance so we can fix errors and build features and functionality to improve usability and effectiveness of our sites, applications and services.
We use your personal information to recommend features, products, and services that might be of interest to you, to identify your preferences, and to personalize your experience of Notary Audio’s apps, sites and services.
In certain cases, we’re required by law to collect and store your personal information. We may also process information in order to fulfil contractual requirements (e.g., we may use your location to make sure we’re only showing you content that is licensed in your territory).
We use your personal information to communicate with you about Notary Audio (e.g., by phone, email, chat).
We use your personal information to display interest-based ads for Notary Audio content, products, and services that might be of interest to you.
We may occasionally ask you to consent to sharing personal information for a specific reason (e.g. a survey about your learning habits).
You can choose not to provide certain information to Notary Audio. By doing so, however, you might not be able to take advantage of many of the Notary Audio services and features (e.g., our site won’t work properly if you don’t enable cookies).
If you don't want to receive e-mail communications from us, please e-mail us your request to info@NotaryAudio.com. If you don’t want to receive in-app notifications from us, please adjust your notification settings in the app or your device.
You can close and delete your Notary Audio account at any time by contacting us at info@NotaryAudio.com
You can request to delete your data by contacting us at info@NotaryAudio.com. Please keep in mind we will have to close and delete your Notary Audio account to do that, and you will not be able to access the app.
You can obtain a copy of your Notary Audio data by creating a request from Notary Audio by contacting us at info@NotaryAudio.com
Anytime data moves between your devices or our databases, we encrypt it to keep it secure. Protecting information about our customers is key to our business and we are not in the business of selling your personal information to others.
Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others. Notary Audio shares customers’ personal information only as previously describe.
Notary Audio services may include links to other websites and apps, which may collect information about you when you interact with their content, advertising, and services.
You can control push notifications via the Settings screen in the Notary Audio mobile applications.